Our Debt Collection Services

We are a full service debt recovery frim. Our collection officers maintain a firm but friendly approach in the collection of accounts. Our aim is to recover your money with a minimum of hassle and for the least possible cost.  Our debt collectors are expert negotiators and will endeavor to avoid the cost of litigation whilst focusing on improving your cash flow.  We use a combination of potent legal demand letters, telephone action and where necessary skip tracing, field calls and legal action.


Debt recovery at all levels:

- Corporate / Commercial
- Medical / Surgical
- Insurance including public liability
- Motor Vehicle
- Banks
- Public sector – councils, schools, libraries

Our client service include:

- Debt recovery solicitors to offer advice to clients at no 
charge regarding debt recovery
- Link to searches
- Land Titles office
- ASIC
- Bankruptcy
- Veda Advantage - one the world's most trusted and relied
upon information and analytics partners
- Australian Business Registry
- Instalments and settlements arranged
- Fixed price legal solutions for litigation, enforcement 
and bankruptcy
- Commission free stationery available for 7 day and 30 
day collections
- Fortnightly statements to clients
- Full client support and assistance
- Internet search access for debtor location
- Each client is exclusively assigned their own account 
controller who is responsible for both collection and 
regular reports to client
- Seminars / Workshops on debt recovery


Our rates are:


- 25% commission applicable to non-judgment debts
- Rates available on collection stationery

“Soft” Collection Procedures


Commercial Debt Recovery Solution also offer “soft” collection services to cater specifically for members of the medial professional and similar professionals who require their debt recovery agents to adopt a gentler approach to recovery of outstanding monies.

Account Controllers at Commercial Debt Recovery Solutions have extensive experience in “soft” collection and will contact you upon receipt of a “soft” debt to ascertain your requirements in dealing with the Debtor.


World's First Online Debt Collection Agency Announced

Monday, May 25, 2009

Innovative Collection Business Uses Web-Based System to Eliminate Contingency Fees, Collects 'Soft' Debts Quickly

PACIFIC PALISADES, Calif., July 29 /PRNewswire/ -- Organizations that want to pursue delinquent accounts without handing over a portion of the proceeds can now turn to OldDebts.com, an online debt collection service that eliminates the need to pay contingency fees to a traditional collection agency. The flat-fee service personalizes, prints and mails collection letters for as little as $6.95 per debt and optionally reports debtors to the three major credit bureaus, offering a fast and economical method of bringing debtors to heel.

Launched by Fidelity Information Corporation, a fully accredited collection agency, OldDebts.com remains the only collection service to combine the cost benefits of flat-fee pricing with the self-serve efficiencies of the Internet. Clients range from small retail, service and home-based businesses to schools, sororities and fraternities, attorneys, physicians, franchises, associations, and large companies of all kinds.

Direct debt collection: "At any given time we may have a couple hundred customers who have not responded to multiple invoices, and in the past we used a collection service that required a $5,000 minimum," said Pam Brightman, office administrator at Industrial Electric Service in Huntington Beach, CA. "We switched to OldDebts.com in early 2001 because there was no minimum fee and because we can handle all administrative functions online. It's saved us an enormous amount of money, and it has been quite successful in getting delinquent customers to pay up."

Debtors are instructed to pay creditors directly, enabling the individual or organization owed the money to retain complete control. There are no minimum, commission, membership, setup or account fees.

Easy administration: To begin the debt collection process, creditors submit debtor information online to OldDebts.com. Information can be entered manually, uploaded from the creditor's database, or emailed to the service in database form. From that point on, creditors have access to a personal account directory and bookkeeping journal for every debtor account for easy payment tracking and notekeeping. Registration and account access are free.

Multiple letter packages: A one-letter package from OldDebts.com costs $6.95, while progressively demanding four-letter packages range from $5.95 to $16.95 per package depending on the type and quantity ordered. Different packages are available for consumer products and services, judgments, dishonored checks, and commercial debtors. For debtors who have agreed to a payment plan, there is also a $24.95 package that will mail a payment reminder once a month for up to 12 months.

All letters are professionally laser-printed and customized with the debtor's name and debt information. All fees include postage, return envelope, and perforated payment stub.

Credit bureau reporting and other options: In addition to purchasing packages of collection letters, clients can elect to have OldDebts.com report consumer debtors to the Equifax, Experian and TransUnion credit bureaus for $3 per package. Old Debts.com can also make courtesy reminder calls to debtors shortly after the second collection letter is sent ($12 per package); automatically forward letters to a new address if the debtor has moved ($1 per package); and order consumer credit reports that can assist in difficult debt collections ($15 per package).

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